Solutions For Slow Internet (Streamyx) Connection

I was having extremely slow internet connection from Streamyx last week. It could be the most frustrating problem in Malaysia because it’s extremely difficult to contact Streamyx customer support.

Therefore, I sent an email to help@tm.com.my to indicate my slow connection and got their reply after 2 days. Below are the solutions provided by Streamyx refer to my query on connection issue.

Streamyx Slow Internet Connection Troubleshooting

1) Bypass splitter/micro filter/fax machine/lightning protector.

2) Stand alone connection, from wall socket to modem (Means no parallel line, no spliter, no hub).

3) Flush DNS (Domain Name Server)
a) For Windows 98/ME:
- Click on “Start” button, go to “run”
- Type “winipcfg” and then click “OK”
- Select your network card name from the adapter drop-down menu
- Click on “Release” button
- The IP address should display 0.0.0.0. Then click “Renew All”
- Click “OK” to close the window

b) For Windows XP/2000:
- Click on “Start” button, go to “run”
- Type “command”, click “OK”
- Type in “ipconfig /flushdns”, then press “Enter”
- Make sure the result is “Successfully flushed the DNS Resolver cache”
- Type “exit” and press “Enter” to close the window screen

c) For Windows Vista:
- Click the Microsoft Vista Start logo in the bottom left corner of the screen
- Click “All Programs”
- Click “Accessories”
- Right-click on “Command Prompt”
- Select “Run As Administrator”
- In the command window, type in “ipconfig/flushdns”, then press “Enter”
- You should see the result “Successfully flushed the DNS Resolver Cache”

d) For Mac OSX:
- Double click on “Macintosh HD”
- Click On “Applications”, followed by “Utilities”. Locate “Terminal.app”,double click it
- A new “Terminal” will open
- To IP Config: Type in “ifconfig” at the command prompt
- To Flush dns: Type in “lookupd -flushcache” at the command prompt

4) Switch off the modem, unplug/re-plug all cables, wait for 5 to 10 minutes before switching on the modem.

5) Configure DNS (Domain Name Server).
- (Preferred DNS Server: 202.188.0.133/Alternate DNS Server: 202.188.1.5)

6) Clear Temporary Files, Delete Cookies and Delete Files under Internet Options.

7) Clear SSL Certificates (Internet Option).
- Click on “Tools”
- Select “Internet Options”
- Click on “Content” tab
- Click on “Clear SSL State”

8) Restore default browser settings.
- Click on “Tools”
- Select “Internet Options”
- Select “Advanced”
- Click on “Restore Defaults”

9) Temporarily disable firewall settings.

10) Perform Windows scan.

11) Temporarily disable anti-virus software.

12) Disable P2P application.

13) Reboot computer and the modem.

14) Do a bandwidth test from our website as follows:
(http://202.188.95.52:8080/speedometer/)

If the result is below 70% of the required speed, please send an email to help@tm.com.my by attaching the result in kbits.

In order for Streamyx to streamline such matter, kindly run a ping (-n 30) command from your Streamyx connection to the game server and provide them with the result.

To run a Ping command:
1) Click Start
2) Click Run
3) type: cmd
or type: command [press Enter]
4) In MS-DOS prompt, type: ping {your game server address} -n 30 [press
Enter]

Basically these are the troubleshooting we should perform when facing slow connection.

Note: Please make sure whether your area is running an upgrade, fixing, or technical problem before you run these troubleshootings. :)


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83 Comments so far »

  1. zen said,

    Wrote on August 11, 2008 @ 10:55 pm

    thanks for the information. Actually I search and google every part of the net to search a solution for slow streamyx connection…finally I found one

    will try the tips…hope work

  2. Foo said,

    Wrote on October 5, 2008 @ 7:22 pm

    Tried. No improvement at all. Thanks anyway.

    streamyx sucks, period.

  3. JIE said,

    Wrote on October 30, 2008 @ 12:14 am

    i agree my speed suxs thanks to streamyx i hate this but i dont hav a choice

  4. JIE said,

    Wrote on October 30, 2008 @ 12:26 am

    Even tt msg took a full 2mins 2 load
    n the speed test im taking gets jammed = =

  5. Kay said,

    Wrote on October 30, 2008 @ 9:09 am

    @JIE, you need to contact Streamyx customer service and make a report for it. Remember jot down your report number.

  6. John said,

    Wrote on February 24, 2009 @ 12:39 pm

    Are you really having b-r-o-a-d-band?

    Click this links to check

    What is Broadband? (http://www.broadband.co.uk/guide.jsp)

    Connection speeds and download limits (http://www.broadband.co.uk/guide.jsp?section=3)

    Is telephone cable the same as road highways?

    1. Roads during peak period will have traffic jams.

    2. However, telephone cables are similar to TNB cables.

    3. One electric cable from TNB is connected to a row of terrace houses.

    4. Bear in mind the usage of electricity is 24 hours per day in every house. Peak usage is during the night with TVs, airconds etc. Do you experience low voltage? Power surge perhaps.

    5. Is broadband usage 24 hours? Is every house using broadband?

    Therefore,

    1. I urge everyone to check whether you are getting the download speed that you subscribed from streamyx. For your info, you should get at least 90%.
    2. Please click this link to see how much speed you get. Click a few times to confirm. (http://promos.mcafee.com/speedometer/test_0150.asp)
    3. If you are getting below 50%, please do a print screen.
    4. To do a print screen, put your cursor at the down right hand corner (put the cursor at the time) to get the date and day appear. Once appear, press together the keyboard buttons ctrl and prt sc.
    5. Next click start, All Programs, Accessories, Paint
    6. Press keyboard buttons ctrl and v
    7. Then File, Save As (put a name) Save into your desktop
    8. Send it as attachment to amarjit.singh@cmc.gov.my, shaharliza@cmc.gov.my, mdshaani@fomca.org.my
    9. They need your support and evidence to bring up to TM
    10. Please support for everyone benefit

  7. Ken Yeap said,

    Wrote on May 18, 2009 @ 6:54 pm

    I don’t know why streamyx can manopoly malaysia broadband markets.But I know is they get a lot of supports from the government.I still use streamyx because my area cannot support jaring and penang fon.I don’t use wireless connection due to radiation.

  8. bolokla said,

    Wrote on May 25, 2009 @ 7:09 pm

    i think it depend on how many people using streamyx at your neighbourhood..my house is far from other so i get full speed of connection..
    i can watch movie online without any lagg..

    lucky me.. live in jungle la..

  9. alleoOtechnoO said,

    Wrote on June 3, 2009 @ 8:52 pm

    STREAMYX FUCK SHIT….UR KNOW THIS IS 2009 + 0011 = 2020

    YOU KNOW 2020..?

    FUCKING NOOB…STREAMYX LANJIOW..!!!
    FUCKING NOOB…STREAMYX FUCK..!!!
    FUCKING NOOB…STREAMYX DAMN IT..!!!
    FUCKING NOOB…STREAMYX BUTO..!!!

  10. blue said,

    Wrote on June 12, 2009 @ 1:43 pm

    Streamyx is getting slower.Now the speed is 1/10 from the speed i sign.Suckzz

  11. iynn512 said,

    Wrote on June 14, 2009 @ 8:03 pm

    yeap… it’s june 2009 and streamyx is getting slower than ever. streamyx, just close down. you’re useless

  12. billy said,

    Wrote on June 16, 2009 @ 9:07 am

    I dont what happenede to TMNET International line. BGP routing failed and looks like they only have 1 Internetional line route to Internet. They trying to cut cost and save a lot of money. Try do a traceroute from outside Malaysia you’ll see what i mean. TM use to have 3-4 International backbone. They sold it celcom and other provider, mayber ezzi or wimax LOL~ so try celcom or other wless provider which have backbone with TM, they are far more better. Streamyx? Nah i dont think so. Host your website IN EUROPE or BUY A VPN IN EUROPE and tunnel to USA.. thats the way to increare speed of streamyx. If you connect directly then your connection stays sucks.. Looks like bluehyppo turning to scamhyppo. Someday some authorities will do something about this. I hope the gov will take action on TM and their stewpid fkin customer service. Let the GOV JUDGE THEM TO HELL! IF THE GOV DOESNT! THE Lets us all go to hell!!!

  13. alleoOtechnoO said,

    Wrote on June 17, 2009 @ 6:50 pm

    STREAMYX FUCK SHIT….UR KNOW THIS IS 2009 + 0011 = 2020

    YOU KNOW 2020..?

    FUCKING NOOB…STREAMYX LANJIOW..!!!
    FUCKING NOOB…STREAMYX FUCK..!!!
    FUCKING NOOB…STREAMYX DAMN IT..!!!
    FUCKING NOOB…STREAMYX BUTO..!!!

    FUCKING STREAMYX LISTEN THIS…..

    U’re FUCKING….
    u’Re CB..!!!

    U know What The Hell I Mean it…!!!!

    i mean u r sooooooooo damn slow….

    no respond n no take serious bout This Fucking …

    not only me say “STREAMYX FUCKING SHIT LIKE TURTLE”

    But MANY say like me BUSTED!!!!!!!!

  14. Ah Ming said,

    Wrote on June 17, 2009 @ 10:27 pm

    Streamyx starting to cheatting our money now, we pay the price never can get the speed! same like me pay RM88 get slow than 56k Modem Speed and cannot Discount. This new service start from “2008 December”

    Anyway “STREAMYX LINE SLOW WE PAY SLOW!”

    Me 4 Month No Pay The Bill Already, Streamyx Send Red Bill Come I Just Pay 1 Month Money, If Streamyx Block My Line, I Will Call 1300-88-9515 To F@CK Them! If They Say You Have 4 Month Bill No Pay So They Block My Line! I Will Say You Line So Slow! I Pay You Money So Fast For What?!

    DON’T LET MALAYSIA NO’1 CHEATER COMPANY “STREAMYX” TO PLAY US!
    MONEY IN OUR HAND AND WE HARD WORK TO GET THE MONEY DON’T LET THE CHEATER COMPANY EASY TO GET OUR MONEY!!! WE CANNOT GET BACK THE LINE SPEED WE CAN PAY SLOW TO THEM “REMEMBER THIS”

    Now I’m Keeping To Hold 3 Month Bill No Pay But I’m Still Can Using It!

    REMEMBER : STREAMYX LINE SLOW WE PAY SLOW
    RECOMMAND : Hold Streamyx 2 Month Bill No Pay (2 Month No Pay They Cannot Block Our Line)
    Don’t Let Them Play Us! Power In Your MONEY!
    Come Everyone Do Like This! Only Me One People They Can’t Feel It.

    ——————————————-
    Nissan – Shift_the future
    Honda – Power of dream
    Toyota – Moving forword
    STREAMYX – Ready To Be WaterFISH

  15. Liter said,

    Wrote on June 20, 2009 @ 6:31 pm

    me even worse, i am facing problem with frenquent disconnecting. Somehow i called Tmnet asked for helped but they kept wanted me do this do that at last they didnt solve my problem. At last your all can connect but slow but i bought Rm99 service but now i dont even can get online!!! sometimes even appear run in 10mbs only with 0.1%.
    Every two minutes diconnect one times ==. Toturing me a lot and the customer sevice was lousy, it seem that all streamyx worker are new worker?? They will never solve my problem. So the better way is to send the E-mail to complain!!!!

  16. bbp said,

    Wrote on June 20, 2009 @ 8:08 pm

    mine is 150mb..
    i thnk is okay..watch movie all nite without buff prblem..

    the problem maybe because many people have streamyx now..
    like bolokla said..lve on jungle

    streamyx should 1 gbps rite?

  17. T-Bone said,

    Wrote on July 3, 2009 @ 3:31 pm

    Alamak,so many ppl keep complaints about F-cking Streamyx!!!I wan join sekali…
    I totally agree with u guys back there,im a gamer,and i use to play on9 game…back then like last year Streamyx are OK for me to play any on9 game but not onli on9 in Malaysia,like USA on9 game still ok…but When enter Year 2009…Fu-yoh~~~~Streamyx cause me alot of probsss.Starting Dec 2008 they come out something like circuit default prob,then ok lo…that1 is international prob,but back to business,now is July…and it seems Streamyx service are totally sux…like i said im a gamer,i facing laggness on my USA on9 game,thats make me so frustrated,every night call up streamyx,and they provide lanjiao guide…all noob(Useless) guide,ask u do this do that also the result shown same.Pls la TM-Streamyx,pls read what u get feedback from us(not onli here)..do something la..we pay-pay money u masuk pocket but dont1 go upgrade..in the end Wi-Max appear every1 go Wi-Max,bb TM-Streamyx

  18. Jeff said,

    Wrote on July 22, 2009 @ 9:02 pm

    I subscribed to 2MB line but they gave me 1mb line hopping I didn’t find out. I did speedtest and the results is 700kbps..that is 1mb line. So i called them and complained. After a few weeks they said ohh we cannot support 2mb line in that area..kaninia..why sell 2mb line to me in the first place?? so i asked for rebate..they said they need to rectify the problems first before they can give me a rebate..and that took a few months. so i never pay the bill…so they suspend my line..so they said it is my fault cos i never pay..so line got suspended..then i told them.. go fixed the problems first then only talk about the bill cos it is day light robbery..bastards SOB.kaninia..so they manage to fix it to 2mb..but the line is super slow…so i request to cancel the line..then they said cannot cos under 1year contract..ccb we are forced to buy bullshit products under the contract..we are forced to swallow thier crap..so i request to donwgrade..then it took another 2 monnths..they ask me to call 100 then go to tmpoint..then tmpoint ask me to email..knn ccb finally they downgraded.. and give me rebate RM240..bastard..has cheated me how much already?? i cannot use the service due to suspended line for 5 months cos have to wait for the sohai to find the problem..then with the downgraded line.. they let me use..2 weeks later suspend again..anf i never see the rebate.. and they still send me the 2mb RM140 bill.. knn..STREAMYX FUCK YOU!!! IM CALLING YOUR GM TOMORROW..

  19. Streamyx said,

    Wrote on August 3, 2009 @ 5:12 am

    streamyx pukimak babi anak harap cilaka butoh tipu duit orang sial punya streamyx pantat mak kalu labuh la sapa owner streamyx ni pukimak punya line connection lembab pantat penipu

  20. alleoOtechnoO said,

    Wrote on August 3, 2009 @ 12:20 pm

    I’m Back Again 4 dump this fucking TM.NET = TAMAK MACAM NAK TAIK… Coment ni kalau ada orang atas bace..puas ati aku.. tk ade perubahan langsung..haram kejadah betul..buat kampen itu ini..pasang line tekelip2 bawah tanah..ape kejadah mat rempit main internet atas moto kalau nk download satu movie 8 tahun beb..sedangkan line aku 1G beb …

    Tunggu la aku BET UR LINE STREAMYX…I KNOW I WILL..!!
    REALLY SUCK’s

    2009 like ZAMAN P.RAMLE Internet connection..

  21. gulergulerrabbit said,

    Wrote on August 5, 2009 @ 10:10 am

    Streamyx!!!! Seriously the most problem connection I ever had and their Customer Service makes me laugh all the time. I switched to Maxis Broadband more or less the same with Streamyx. Celcom Broadband! haha they are in the same boat kayuh punyer kayuh tapi tak sampai2x . I think Broadband industry in Malaysia is very bad! Maybe they should change that Broadband term into Slowband! it will help to reduce stress and disappointment with their customers since they have a clear “picture” on the connection. I think anak babi berlari lagi cepat siot….

  22. yuhas said,

    Wrote on August 6, 2009 @ 1:18 am

    Have anybody tried ‘BolehVPN’ (http://www.bolehvpn.net/)?
    Is it really good for P2P and torrents as it claimed?

  23. insilsFup said,

    Wrote on August 14, 2009 @ 12:26 am

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  24. listar said,

    Wrote on August 19, 2009 @ 9:46 am

    Is there any way to test/have evidence that we are not getting the connection speeds promised?
    (and please, if you’re not going to be constructive, don’t flame. I’m quite sure no one from TMNet reads this thread, but us poor other consumers do, so spare us your cussing. We cuss enough as it is.)

  25. Tan CK said,

    Wrote on August 22, 2009 @ 8:07 pm

    shit, today streamyx speed is 1/10 of the 1MB package speed i pay for…

    apa lah…

  26. herry said,

    Wrote on August 23, 2009 @ 10:20 pm

    why my streamyx so slow..?i buy 1mbps packages but i use juz 300-400kbps(download) and upload average 400kbps..
    so?for what i pay 1mbps every month but just use around 256k..
    hope u can solve my problems…

  27. SUZIE HATES STREAMYX said,

    Wrote on August 24, 2009 @ 8:29 am

    STREAMYX NEEDS DIAPERS.

  28. piggo said,

    Wrote on August 28, 2009 @ 10:31 pm

    haha… yes tmnet sux :) google slow streamyx and this webpage is on top -_-”

  29. A person who pissed of Stream My Ass for YEARS! said,

    Wrote on September 7, 2009 @ 12:11 am

    paying 4mb and I get 1mb!!

    damn it! Online study also I cannot continue already!!

  30. FarkDaTStreamyx said,

    Wrote on September 7, 2009 @ 1:44 pm

    g mampos la streamyx..
    wat panas ati aku jew..
    buy 1mb connection but every 5 second disconnect..
    aper neh??nk tipu duit orang kew??
    nk je aku saman tmnet neh..hahaha!!

  31. FarkDaTStreamyx said,

    Wrote on September 7, 2009 @ 7:32 pm

    mari pakat kita pergi saman tmnut..
    sambut seruan FUCK THE STREAMYX!!

  32. AsiaNet Broadband Co. said,

    Wrote on September 10, 2009 @ 4:51 am

    Report To MCMC =]

  33. FarkDaTStreamyx said,

    Wrote on September 11, 2009 @ 11:55 pm

    no nid to report..better i sue got money too..waste time only want report2..

  34. diuStreamyx said,

    Wrote on September 17, 2009 @ 4:06 pm

    streamyx = shit mix
    they mix shit together so that they can sell their service at higher profit

  35. FarkDaTStreamyx said,

    Wrote on September 17, 2009 @ 4:13 pm

    u guyz see..they said line problem from december 2008 till april rite??but now september already but still not fix that fuckin line..what’s dat??want me to sue ma??

  36. Snailmix - the best broadband said,

    Wrote on September 24, 2009 @ 1:35 pm

    streamyx pleng babi,crash slalu,speed lmbap..
    customer srvice die..
    x yah ckp..
    mmg baek gile ar, byk alasan
    ak bet ceo die pndai tipu org..
    bley la sign dgn SPR, trus jd wakil rakyat..
    FUCK STREAMYX
    nape la GOV x haramkan je streamyx neh

  37. mat said,

    Wrote on September 26, 2009 @ 1:55 pm

    Cara-cara melajukan Streamyx
    1. Jika guna IE, disable phishing filter dan automatically detect settings.
    2. Jika guna FF atau Google Chrome(GC), tukar segera kepada IE7.
    3. FF dan GC guna banyak RAM. Jika RAM tak cukup, komputer akan guna hard disk untuk survive. Lama-kelamaan hard disk rosak, RAM burn-out.
    4. Disable semua automatic updates. Contohnya, NERO, Windows Media Player, AVIRA, Windows Update, dsb ada fungsi auto-updates.
    5. Pastikan csrcs.exe tidak wujud. Yang ada cuma csrss.exe. Guna Autorun dan ProcessExplorer untuk mengesan “hantu” dalam computer anda.
    6. Pastikan tiada extra toolbar diinstall pada browser anda.
    7. Install JAVA dan flash player daripada websites yang asal.
    8. Jangan lawat porn site, friendster, facebook etccc. Sedap seperti aiskrim tapi bawa penyakit diabetes dan buah pinggang. Gunakan internet untuk reliable information dan ingredients knowledge. Jika benar2 nak syok, beli sebuah komputer yang murah yang khas untuk projek bantai saja.
    9. Selalulah berkunjung ke laman web Streamyx dan baca Announcement di situ.
    10. Scan komputer dengan A-squared dan Malwarebytes.

  38. TL said,

    Wrote on October 12, 2009 @ 4:43 pm

    I am another streamyx user and i get many problem too:0 Suck screamyx SUCK@

  39. Marco Rigby said,

    Wrote on October 15, 2009 @ 5:50 am

    I just looked at your RSS feed and it gave me an error. Can you post your RSS feed url when you have a chance? I don’t check email very often.

  40. FarkDaTStreamyx said,

    Wrote on October 15, 2009 @ 7:46 pm

    aiyak mat..
    ko neh msti org tmpoint kan..
    msk blog neh nk cover company tmpt ko keje..
    weiii sudah la tuh..
    streamyx mmg slow dh..ramai sgt org complain skrg..x pyh ar ko backup company tuh..wat susah org jew

  41. Max said,

    Wrote on October 15, 2009 @ 10:02 pm

    I’m using RM66 connection but my download speed only around 10kb! I need to waste 5 minutes to enter my Facebook profile and i can’t even enter my MSN Messenger. Even my sister secretly subscribed the Maxis Broadband and I still using this shit! What are StreamyX doing? Fucking his mom or sleeping in the drain? Why we still can’t see any improvement of StreamyX? StreamyX is getting slower and slower day by day. This attitude of StreamyX is one the causes of the slow improvement of country.What if we tried to make something better? Maybe we can get to another level.

    The word that can define StreamyX is
    S = Slow more than a turtle.
    t = Try to eat more money.
    r = Rich company, poor services.
    e = Eventually will be taken down.
    a = Asshole Company.
    m = Motherfucking SHIT!
    y = Your money will be sucked to dry.
    X = XXck YOU STREAMYX!!!

    StreamyX – Suck the future!

  42. FarkDaTStreamyx said,

    Wrote on October 15, 2009 @ 10:04 pm

    not suck the future..fuck the future..i wan sue dat streamyx lor..

  43. Max said,

    Wrote on October 15, 2009 @ 10:10 pm

    Oh! i forgot to say something. If StreamyX really have so much money to sue the people who are saying it, why don’t they use the money to upgrage themselves? XXuk you StreamyX! Go back and eat your shit!

  44. Max said,

    Wrote on October 15, 2009 @ 10:11 pm

    Lol FarkDaTStreamyx, I write Suck the future because the initial of StreamyX is S and it is the same with Suck

  45. FarkDaTStreamyx said,

    Wrote on October 15, 2009 @ 10:15 pm

    yea lor..i forgot jor..nvm2..if i win sue dat streamyx company sure i will be rich..they got money but for sure dont want upgrade lor..they want eat people money for what they upgrade line??

  46. Max said,

    Wrote on October 15, 2009 @ 10:38 pm

    Haha.. Wish you good luck! You got million of Malaysian’s blessing.

  47. roketmode said,

    Wrote on October 20, 2009 @ 12:59 am

    fuck u all haters
    package 1.5m
    DL speed = 1.5 not below 1m
    Upload = 400+

    im a hardcore Gamer,i use internet(streamyx)more then all u hater/MotherFukers/pigs/shyt Head/cock suker/etc

    Biasa la internet down sometimes,?ZAMAN p.ramli , dude at that time theres no internet, newbies

    few peeps already post some method there how to make thing better.. go n try it,look around u cocksuckers, talk llike a bitchs

  48. roketmode said,

    Wrote on October 20, 2009 @ 1:09 am

    fuck u all haters
    package 1.5m
    DL speed = 1.5 not below 1m
    Upload = 400+

    im a hardcore Gamer,i use internet(streamyx)more then all u hater/MotherFukers/pigs/shyt Head/cock suker/etc

    Biasa la internet down sometimes,?ZAMAN p.ramli , dude at that time theres no internet u noobies, before my internet was slow,i call them up tell them my problem details/etc they came to my place n CHECK EVERYTHING MY PC/MY LINE FHONE/thier PORT/AND thier SERVER.if u feels the line slow/etc call them up notice them.this is a machine LA CIBAI even ur FUKING CAR broken sometimes even ur BITCH GF HAVE PMS.

    few peeps already post some method there how to make thing better.. go n try it,look around u cocksuckers, talk llike a bitchs

  49. roketmode said,

    Wrote on October 20, 2009 @ 1:15 am

    if u RUNING pirate APPS/OS…….. u are slow forever FUKERRSSSSSSSSSS

  50. FarkDaTStreamyx said,

    Wrote on October 25, 2009 @ 1:49 pm

    hey rocketmode!! not u only hardcore gamer okay..im a gamer too..dis streamyx problem almost 1 year but still didnt fix yet..i heard got problem at streamyx line base at london..but dunno la its it true or not but i hope so someone will help solve dis problem by give a PRO tips or ways..not a fucking noob like restart ur modem..then try to reconnect again..i DONT WANT THAT!!..please anyone who have a PRO tips give us..thanks

  51. streamys is facking suck service said,

    Wrote on October 26, 2009 @ 11:29 pm

    what the hell with streamyx ? its just goverment monopoly company.. since first i register until end of contract 2 years, almost every month keep complaining about slow speed or unstable. and someties almost every week.. and now i have 2 month unstable speed. i pay full every month for unlimited 1mb.. but i just can use about 5~9 hour max.. other than that very2 slow..
    we pay full for half service… why you not cut the price since you cut your service? idiot

  52. Mubai said,

    Wrote on October 28, 2009 @ 12:50 pm

    I believe you can solve the problem by changing few setting within your internet browser. You can go to
    http://internet-slow.blogspot.com/
    for more detail. I believe it can help. I also facing the same problem before and able to solve it by follow the instruction. Just give a try. Maybe it works for you.

  53. alLeoO-TechnoO said,

    Wrote on October 28, 2009 @ 6:05 pm

    AKU BUKAN NK KATA APE LAGI AR…
    STREAMYX NI MCM SPENDER KO TAU TAK….
    AKU MAIN ONLINE GAME LAG2 MCM SPENDER…

    AKU RASA LAH…PAKAI SPENDER LAGI LAJU DARI TGGU INTERNET BANGGANG NI CONNECT…HARAM SPENDER BASAH PUNYA INTERNET NI…

    YANG PALING MEMBANGGA KAN DIORANG LAGI AR…SEYES TK BLE BLA…KAT TV KUAR…PASANG LINE TERKELIP2 BAWAH TANAH DEPAN UMAH ORG..TAPI APA BEB…APA KEJADAHNYA MAT REMPIT MAIN SPENDER BASAH SAMBIL TGGU INTERNET CONNECTED…HAIZZZ AKU MAIN “HON ONLINE PUN MCM SPENDER KERING…

    ADUH STREAMYX TOLONG LA BERUBAH PERANGAI KORANG TUH…SERIOUSLY LA AKU CKP…NENEK AKU KALAU TAU MAIN INTERNET..NENEK AKU PUN MARAH…

    SPENDER KURAP NYE STREAMYX..!!!

  54. FarkDaTStreamyx said,

    Wrote on October 28, 2009 @ 6:17 pm

    thanks for the guide..but i need a guide for make a stable line..my line almost dropped around 5-10 minute..how to solve it yea??..

    btw,i got another problem..hope peeps at here can help me..my modem adsl light keep blinking n if i make a connection login its say error 678..what the problem yea??izzit my line problem or my modem problem??plz help me..

  55. Max said,

    Wrote on October 30, 2009 @ 10:40 pm

    Yeah! My sister is going to change my ISP to P1!
    YES!! NO MORE SUFFERING FROM STREAMYX!
    BALIK KAMPUNG LAH STREAMYX!

  56. mistaken identity said,

    Wrote on October 31, 2009 @ 1:26 pm

    yeah.. i read so many blog and forum they talk about slow streamyx speed andi have that problem as well..
    2 years i using it untill my contract agreement 2 years with streamyx ended, everymonth and sometimes everyweek i call to complain bout it. and now 2 momth directly i have slow speed. i pay unlimited but only can use for few hour with a good speed.. but they not doing anything. the noob technician just said we already change port to new port but the resut stil same.. all the time changing port but nothing work…

    i dunno what the hell with all of them. talk about good services but its all suck…
    maybe all of them just stupid. dunno how to read what ppl said about their services..
    here, ppl dont have any choice except streamyx.. so they dont care about users complain..
    they just suck out money. stupid

  57. mistaken identity said,

    Wrote on October 31, 2009 @ 1:32 pm

    1. I urge everyone to check whether you are getting the download speed that you subscribed from streamyx. For your info, you should get at least 90%.
    2. Please click this link to see how much speed you get. Click a few times to confirm. (http://promos.mcafee.com/speedometer/test_0150.asp)
    3. If you are getting below 50%, please do a print screen.
    4. To do a print screen, put your cursor at the down right hand corner (put the cursor at the time) to get the date and day appear. Once appear, press together the keyboard buttons ctrl and prt sc.
    5. Next click start, All Programs, Accessories, Paint
    6. Press keyboard buttons ctrl and v
    7. Then File, Save As (put a name) Save into your desktop
    8. Send it as attachment to amarjit.singh@cmc.gov.my,shaharliza@cmc.gov.my,mdshaani@fomca.org.my
    9. They need your support and evidence to bring up to TM
    10. Please support for everyone benefit

    PLS follow this . we need to do that to prove the bad thing about streamyx…

  58. FarkDaTStreamyx said,

    Wrote on October 31, 2009 @ 1:36 pm

    today technican from streamyx coming to my house solve my line problem..they said my wireing was trouble then they fix just now..after dat i ask for a new modem (im using BILLION old modem) then they said i need to pay it but i call 100 to ask for my warranty then the c.service say my warranty till december..so wtf the technican ask for pay my new modem??..truly la tmnut lie people money..lucky im not stupid..cibaii tmnut..

  59. Anonymous said,

    Wrote on November 1, 2009 @ 8:48 am

    Streamyx always sucks. The connection slows down these 2 days and my average download speed is 5kbps, when my downloads will complete? Next century is it? Malaysia is one of the country that internet undergoes slowest connection, that even sucks more right. Streamyx should change its attitude.

    And this is for the Roketmode, what’s ur problem? Are u from the streamyx company? Oh ya, Zaman P.ramli doesn’t have internet at all, so we should be glad right? WTH are u saying, maybe u are just a kid, didnt know that internet acquires money too la noobie. This is not free, we have to pay for internet, and streamyx took our money and give us a slow internet connection, can we get our money back from streamyx? This is not zaman problem la stupid, this is business deal. We pay, We get, We don’t get, We scold. It’s already lucky for streamyx since nobody sues the company.

    Finally, Streamyx really sucks.
    I sincerely hope that STREAMYX changes its attitude and fix this XXXXing problem.

    Thanks.

  60. alleoO-technoO said,

    Wrote on November 1, 2009 @ 9:33 am

    streamyx Lembab
    streamyx Lembu
    streamyx Lembik
    streamyx Lanjiow
    streamyx Lan’c tala mau berubah perangai.

    oi cibet lu olang streamyx..wat happend from zaman p.ramle tala mau berubah.
    lu olang haaa.dali dulu sampai sekarang hanya mau makan kenyang2 untuk lu olang saja…

    lu tala pk ka..
    lu apa pasal tala jaga itu customer itu punya hati..
    kannina lu olang streamyx..

    lu olang tau ka apa pasal gua byk malah..
    sbb haaa..wa punya internet speed 2G

    tapi haaa lu olang tau ka apa sula jadi semenjak kebelakangan ini..
    waaa download satu lagu 4mb dulu dalam 20 saat taw..
    sikalang haaa…4mb memakan masa dalam 5 minutes..
    apa kes ini..

    kalau haaa..saya sula jadi ini menteri haaa.
    saya akan bubarkan intenet ini kepada pihak yg memandang tggi kpd customer beliau..ape kelanjiow lu olang tala apa2 pelubahan..

    i’m going to change my IP but it still fucking the same damn slow…fucking idiot u all..

    try to make something else..and please take it serious la sikit bacha…

    no need to think bout money only, u pun sudah kaya tapi…ur customer..?

  61. manager streamyx said,

    Wrote on November 1, 2009 @ 9:45 am

    i’m so sorry for this mistake..
    but we can do anything to take it serious..
    i’m just do it my job only.

    for internet slow connection..need looking for ur own self..if slow pls up ur speed to 2G….if still slow pls up to 3G or more Gizzzzzzzzzzzzz..!!

    but i want to tell something..
    streamyx seriously damn ass hole holly shit fucking slow..

    i’m tired ask with my company discussion but there said…
    we’re got more money..about customers?..just let them all..no need to think about customers..

    we got streamyx customers got internet, thats all..
    wat the.****. answer..

    we just looking more damn MONEY…
    MONEY is everything to us..!!
    MONEY is my life..!!
    MONEY came from customers..!!for late payment we cut line…
    bcoz we want MONEY only…

  62. AnotherVIctim said,

    Wrote on November 1, 2009 @ 2:41 pm

    Streamyx had become a BIG joke.

  63. darian1107 said,

    Wrote on November 15, 2009 @ 9:46 pm

    I too am having SERIOUS problems with streamyx. like just 2 nites ago, took me 4 SOLID hours just to log in to msn, and to open my email. Bloody hell! I’m forking out 90 bucks ++ per month, and this is the quality of service I’m getting?! I do not understand why is it so hard for them to at least upgrade their servers, to handle the congestion? Don’t they feel its a win-win situation for everyone?

    Even called their cust sevice last nite as a last resort. Guess wat? they asked me 2 do the same old things! And still not resolved, so they just create a log report, and “we will send a technician over to check your line” I went like “Is it possible that i arrange it, coz I’m working during the weekdays?” The girl just said that if the tech finds ur not at home, he’ll leave a note

    WTF! Of coz the tech won find me at home, coz I’m working from mon to fri! And they’ll only come during, you guessed it, during the weekdays. If they show up and find me not around, I’m gonna call that number, and I’m gonna make hell of a lot of noise on the phone, and I’m gonna demand to speak to the manager on duty. Its streamyx’s fault now, not mine. Don’t expect me to take half day off just to accommodate u guys! You should me accommodating me!!

    Anyway back to the win-win situation. Yeah streamyx I hope ur looking at this, coz this a lesson for improving your business. If you managed 2 upgrade the servers to managed the congestion issue, not only are you keeping ur current subscribers happy for getting their money’s worth, but your also getting new ppl 2 sign up. In the end, you’re also getting the revenue. Sheesh! You don hav 2 b a genius to think like that.

  64. org dalam streamyx said,

    Wrote on November 22, 2009 @ 11:33 pm

    Streamyx ni cam bagos je…. nk dload game pun bkn men laju na…. lawak gler la connection die… paling kurang bukak bandwidth besar sket untuk mediafire… mediafire byk benda free… bagus untuk didload.. lagi bagos dload kat pejabat,line lagi laju… xyah pki streamyx… contohnya pejabat power2 la,konpem line die laju dload mmg laju la.. lepas tu semua org dtg pejabat keje diorg nk dload je… taknak pasang streamyx… itu la bagus keje dlm pejabat ni,pki tenet pejabat dload bende tah pah pe… lepas tu bagi anak bini makan duit haram… duk pejabat men facebook.frenster… memang x kene la…

  65. org dalam streamyx said,

    Wrote on November 22, 2009 @ 11:43 pm

    pki la dload manager memang la lembap dload… hahaha apa da korang ni,x penah dengar internet download manager ke,orbit downloader,flash get,download accelerator plus

    ade satu cara nk bagi laju download accelerator plus
    care die dload cheat engine.nnt die boleh tune laju download accelerator plus gune speed hack
    bende ni boleh search kt google la.. xkan la xtau.. apa da korg.. nk guna tenet tp xtau nk cheat connection sket… kene pndi hack la

  66. Gah Streamyx said,

    Wrote on December 3, 2009 @ 12:08 am

    Streamyx sucks! Can’t even watch YouTube videos anymore!! Gahhhh!!

    I’m switching to PI Wimax! Screw Stremyx….I’m just throwing away 66RM every month….broadband, my foot….more like borak-band!

  67. fuck streamyx said,

    Wrote on December 4, 2009 @ 2:34 am

    fuck the streamyx….alwaz wan da money… slow like a fucking retard.. hope owner of streamyx mati.. cibai la lu streamyx.. fuck u la.. u fucking retard! cant wait P1…go to da hell u sob!

  68. zzzzzzzzzzzzzzzzz said,

    Wrote on December 4, 2009 @ 10:01 pm

    fuck streamyx
    see this video how fuck it is
    http://www.youtube.com/watch?v=U-oZ5xrD8ps

  69. zzzzzzzzzzzzzzzzz said,

    Wrote on December 9, 2009 @ 10:50 am

    Ini yang baru saya tahu kenapa streamyx banyak masalah

    1. sebahagian tempat tak support packag yang kita mohon.
    sebelum kita mohon pastikan tempat kita support berapa MBPS.
    Streamyx tak akan cakap pasal tu sebab dia cuma nak duit je.

    2. Streamyx bukan unlimited, dia control bandwith dia taknak dia punya server busy.
    Streamyx sepatutnya tukar dari unlimited ke limited.
    Contoh : semalan connection ok takada ribut takada apa tiba-tiba
    hari ni slow.telefon 100 dia suruh kita buat benda yang tak patut tak ok
    buat report. technician datang dia check cable check tu check ni tak ok
    dia cakap in mungkin port ada masalah.Dia pergi check port selang beberapa jam
    ok balik connection kita.Aku tak pikir itu port punya masalah. Aku cuma fikir
    itu lakonan semata-mata.

  70. Anonymous said,

    Wrote on December 12, 2009 @ 9:27 pm

    Streamyx SUCK!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
    Paid every month RM 88 for nothing!!!!
    Hey people working in that company, WAKE UP!!!
    Even grandpa 100years old can walk faster than your broadband….

  71. Orang Streamyx said,

    Wrote on December 13, 2009 @ 12:43 am

    jangan la kutuk streamyx..karang aku bunuh diri..
    sebab aku dah tak tahan ashik2 korang complain je..pls
    la…karang aku buat internet streamyx ni laju ye mcm singapore….aku sbb manager streamyx pun nyampah ngan
    internet yg aku bekal kan kat korang..
    aku nti lempang sorang2 yang keje kat streamyx ni yee..

    aku bengang ngan streamyx walaupun aku ni manager streamyx…ye la ari tu bini aku xde..
    aku tgok la redtube…download punya download makan lapan blas ari…
    siap download bini aku dah balik…
    ape kejadah nya aku nak tgok redtube tu,…internet malaysia mcm internet negara bangla..betul kan..?

  72. FUCK! said,

    Wrote on December 18, 2009 @ 11:45 pm

    1Streamyx : Rakyat ditipu, Wang diutamakan…

  73. jimmy said,

    Wrote on December 21, 2009 @ 2:47 pm

    Anyway.. the special about streamyx is, it is the only wired broadband in Malaysia… Dominating more than 70% of broadband subsciber in Malaysia. Since our payment is only contribute a small amount of revenues than business user, the service quality need to be shared all over of the consumer user. streamyx can improve their quality service, but are we ready to pay more? My tips here.. always alert if your link LED is blinking.. link LED supposed to be stable and not blinking… once its blinking, it means your adsl line is interupt.. this will result in no connection or problem to connect to the internet.. if the problem continues to happen more than 5 times in 1 hour, it is better to make a report to streamyx by dialing 100 and let them know about it. dont gives them chances to relax if this type of problem happen.. Be a smart consumer..

  74. rugi! said,

    Wrote on December 24, 2009 @ 8:58 pm

    aku dh 1 bulan dapat connection yg slow..aku xtau la apa yg berlaku..nak buka apa2 page pun terlalu,terlalu,terlalu lmbt dan kadang-kadang langsung xlepas..nak buka yahoo mail memang xlepas punya..seolah-olah aku subscribe streamyx ni just ntuk buka YM..ada apa2 solution ka?nak harap technician streamyx dtg haram la..nak pasang streamyx pun punya la susah ni lai nak check problem..FUCK!

  75. lee said,

    Wrote on December 29, 2009 @ 8:20 am

    Everyone should go to mcmc.gov.my to complain as they collect statistics on this stuff. Last time I complained about my streamyx they got them to call me back within a day. As opposed to me repeatedly calling to complain.

    I’m quite tired of Streamyx as the service is abysmal. Right now it’s very slow. Unfortunately when you want to send or receive big emails or do certain things on the net your work is slowed down by eons as a result of the slow speed. And they do not give you a discount for their poor quality service – they should be punished, if they advertise 1MB and they give you 150kbps speeds (like what I’m experiencing right now) they should give you a discount or waive the monthly fee.

    Hence I’m going to switch. I think now with the new broadband packages there are choices out there. P1 I hear is not good though and the rm999 disconnection fee is ridiculous.

  76. loh said,

    Wrote on December 29, 2009 @ 12:47 pm

    yup streamyx is slow…download speed like only 60kb max/sec….when i try using my cousin internet in singapore, download speed like 650kb max/sec..this prove streamyx is 10x backwards….congrats…

  77. listar said,

    Wrote on December 29, 2009 @ 10:38 pm

    I’m having real problems with UPLOAD capabilities. It takes at least 3 attempts (if I’m lucky) to attach a lousy 50kb file. Yea, 50kb!!! Anyone else having this problem? Is there a way to fix this? Or another way to share/mail photos? Cos it’s annoying the hell outta me.

  78. Aragongon said,

    Wrote on January 10, 2010 @ 1:32 am

    Come on, don’t bluff those who know nothing about Internet. I am a network infrastructure consultant. Your solution doesn’t help at all! Those are merely troubleshooting steps. I tot you got some tricky setting on DSL configuration to get better solution. What an attractive post title but out-of-topic content.

  79. Anonymous said,

    Wrote on February 4, 2010 @ 4:31 pm

    cb stremmix!!!! wan to play dota also lag cb!!!

  80. HAIZZZ said,

    Wrote on February 4, 2010 @ 4:39 pm

    when i apply internet at singapore,i pay around 4x sgd for 5xxkb-600kb..and when i apply at malaysia for rm60 it give me less than 20 kb!!!!!!!!!!!!!!!
    40$= around rm109 = 500-600kb
    rm60= 28$ =WTF!!! 15-20kb??
    what if i apply for the rm120pakage??? only 100kb??wtf!!?

  81. alleo said,

    Wrote on February 6, 2010 @ 3:43 pm

    i’m so sorry for this mistake..
    but we can do anything to take it serious..
    i’m just do it my job only.

    for internet slow connection..need looking for ur own self..if slow pls up ur speed to 2G….if still slow pls up to 3G or more Gizzzzzzzzzzzzz..!!

    but i want to tell something..
    streamyx seriously damn ass hole holly shit fucking slow..

    i’m tired ask with my company discussion but there said…
    we’re got more money..about customers?..just let them all..no need to think about customers..

    we got streamyx customers got internet, thats all..
    wat the.****. answer..

    we just looking more damn MONEY…
    MONEY is everything to us..!!
    MONEY is my life..!!
    MONEY came from customers..!!for late payment we cut line…
    bcoz we want MONEY only…

  82. DIONG WILL HELP U ALL said,

    Wrote on February 6, 2010 @ 3:48 pm

    GUYS.!! I’M A NEW HERO OF STREAMYX..
    IF U WANT TO UP YOUR INTERNET CONNECTION JUST CALL ME..
    I WILL CHANGE YOUR SLOT INTERNET FROM 1G TO 2G TO 4G..BUT!!! NEED TO KNOW THAT PLACED FIRST..

    JUSY PAY ME RM200.OO AND I WILL HELP U LATER..DON WORRY..

    CONTACT NUMBER :- 012-6671745
    NAME : MR DIONG.

    YOU CAN DISTURB ME ANYTIME U WANT..

  83. DIONG WILL HELP U ALL said,

    Wrote on February 6, 2010 @ 3:49 pm

    GUYS.!! I’M A NEW HERO OF STREAMYX..
    IF U WANT TO UP YOUR INTERNET CONNECTION JUST CALL ME..
    I WILL CHANGE YOUR SLOT INTERNET FROM 1G TO 2G TO 4G..BUT!!! NEED TO KNOW THAT PLACED FIRST..

    JUSY PAY ME RM200.OO AND I WILL HELP U LATER..DON WORRY..

    CONTACT NUMBER :- 012-6671745
    NAME : MR DIONG.

    YOU CAN DISTURB ME ANYTIME U WANT..

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